Fees
The following Schedule of Utility Service Charges is fixed and established:
Connection Fee ($15.00) – This fee is assessed to all connect orders to partially offset the cost of installing and connecting electric service.
Door Tag ($25.00) – Prior to disconnection of service, OU may choose to place a “tag” on the customer’s door, in an effort to prevent disconnection. The door tag is placed as a courtesy to customers to serve as a final warning prior to disconnection of service. If a customer does not wish to receive a door tag reminder, they can be permanently removed from the “tag list” by notifying OU in writing.
Returned Check Fee* ($30.00) – This fee is assessed when a check or draft is returned by the bank on which it was drawn or a credit card is charged back. After two returned checks/drafts, the account will be flagged to accept no checks and/or drafts for one year from the date of the last returned check or draft.
Meter Testing Fee ($50.00) – This fee is assessed when a meter is tested at customers request and is found to be within acceptable tolerances of +/- 2%.
Unauthorized Cut Seal/Tamper Fee ($100) – This fee is assessed if the seal on a customer’s meter has been cut, damaged or removed without proper authorization by OU.
Re-Connect Fee ($55) – This fee is assessed when a reconnection is made between the hours of 8:00 a.m. to 4:30 p.m. on normal workdays and a service crew is not required. These fees must be paid prior to reconnection of service.
Re-Connect Fee – Service Crew ($100) – This fee is assessed when a reconnection of service is made between the hours of 8:00 a.m. to 4:30 p.m. on normal workdays and a service crew is required. These fees must be paid prior to reconnection of service.
Re-Connect Fee – After Hours ($75.00) – This fee is assessed when a reconnection is made on a weekend or observed holiday, or outside the hours of 8:00 a.m. to 4:30 p.m. on normal workdays and a service crew is not required. These fees must be paid prior to reconnection of service.
Re-Connect Fee – Service Crew After Hours ($200.00) – This fee is assessed when a reconnection is made on a weekend or observed holiday, or outside the hours of 7:00 a.m. to 4:00 p.m. on normal workdays and a service crew is required. These fees must be paid prior to reconnection of service.
Credit Card Payments – Due to MS Law, payments made using credit cards will be assessed a fee based on the cost of processing the credit card. This fee shall be evaluated annually and averaged for all accepted cards.